Cancellation and Refund
Pursuant to Article 48 of the Law on the Protection of the Consumer, “contracts out of scope in distance contracts, the rights and obligations of the consumer, the seller and the supplier, the right of withdrawal, the obligation to inform, the delivery and other implementation procedures and principles are determined by the regulation”. With reference to this article, subparagraph g of Article 15 titled “Exceptions to the right of withdrawal” of the Regulation on Distance Contracts published in the Resmi Gazete dated 27.11.2014; Unless agreed otherwise by the parties, the consumer cannot exercise his right of withdrawal in the following contracts: g) Contracts for accommodation, transportation of goods, car rental, food and beverage supply, and leisure time for entertainment or recreation, which must be concluded on a certain date or period. has the effect.
As we have stated in detail both in the preliminary information form and in our Sales Contract and we have provided for your information above, you have no right of withdrawal regarding the tickets you have purchased, pursuant to subparagraph g of Article 15 of the Distance Contracts Regulation.
In this context, as a rule, all ticket sales are final and, except for the cancellation of the event, the tickets sold are not canceled, changed or refunded in any way after the sale process.